I recently had the grand opportunity to visit with my first completely deaf patient – and it was over a computer – he in California and myself completely on the other side of the country. We were hoping to have an American Sign Language (ASL) interpreter, but it didn’t happen. The company never got back to me, which was strike number one and I had a feeling the patient would not be happy. But we moved on with our appointment. We had the Zoom Video meeting rolling, seeing one another and then typing away in the chat bar. Amazingly, we never interrupted one another, both of our “voices” heard throughout the hour-long visit (yes, it was not your standard 10-minute clinic visit that most of us, if not all of us are used to…it is what stands SteadyMD apart from the competition). And it is actually a lot more personal than you think…a lot more personal than one would expect when not in the same room with another person.
I am, and will continue to be, incredibly grateful for what transpired.
My eyes and ears open in ways that they never had been previously. Taking in his concerns, feeling the struggle of being deaf in a world of sound. Oh how so dependent we are on sound! Feeling the pain, the uncertainty, that he expressed. I was simply trying to connect and it went beyond that.
Today, or tomorrow, or next week, think about how you might be able to connect with someone that you did not think was possible before. Someone you have been struggling to reconcile with. Someone you love, but at times feel like you hate. Whether you need to pick up the phone, or see him or her in person, make it happen. Connect by listening. Connect by being present. You have nothing to lose and everything to gain.